The texts your clients get

← ShowUpDeskSample: the texts and emails your clients receive

Everything below goes out without you touching anything: the reminder the night before, the client's one-tap confirmation, the two-hour nudge, and the reschedule flow when they can't make it. Names are made up; the wording is exactly what is sent, with your business name as the sender.

SMS — night before, one tap to confirm

Mon 6:00 PM

Hi Sarah — reminder: color + cut with Jess at Willow Salon tomorrow, Tue Sep 15, 9:00 AM. Reply Y to confirm or R to reschedule.

Confirmed ✓ See you at 9:00. Parking: lot behind the building. — Willow Salon

Tue 7:00 AM

Heads up — your appointment at Willow Salon is in 2 hours (9:00 AM). 412 Pine St, side entrance. Running late? Reply L.

SMS — client can't make it

Mon 6:00 PM

Hi Tom — reminder: family session with Dr. Alvarez tomorrow, Tue Sep 15, 1:00 PM. Reply Y to confirm or R to reschedule.

No problem. Pick a new time here: showupdesk.com/r/7kq2 — open slots this week: Thu 3:00, Fri 10:30, Fri 4:00.

Mon 6:04 PM

Moved to Thu Sep 17, 3:00 PM ✓ Tomorrow's 1:00 slot is now open on your calendar. — Alvarez Family Therapy

Email — for appointments booked a week or more ahead

Your piano lesson is booked: Tue Sep 22, 4:00 PMFrom: Hannah's Piano Studio via ShowUpDesk · To: parent@…

Hi Maya,
Hannah's lesson is booked for Tuesday, Sep 22 at 4:00 PM (45 min) at 88 Keys Studio, room 2.

You'll get a text the evening before and two hours ahead. If the time stops working, reschedule in one click:
Add to calendarReschedule

Thanks — Hannah

Where appointments come from

ShowUpDesk reads your existing calendar — nothing to re-enter. Client phone numbers come from the event description or your contacts.

Google CalendarOutlook / Microsoft 365Square AppointmentsAcuityCalendlyCSV uploadAdd by hand

Texts go out from a local US or Canadian number registered to your business (we handle the carrier registration). Replies land in your dashboard and, if you want, forward to your phone.

Last week's log — what actually happened

Date	Client	24 h	Reply	2 h	Outcome
Mon 8	Sarah K.	Sent	Y	Sent	Showed
Mon 8	Marcus D.	Sent	Y	Sent	Showed
Tue 9	Priya N.	Sent	—	Sent	Showed
Tue 9	Tom & Lily R.	Sent	R → Thu	—	Rescheduled
Wed 10	Devon A.	Sent	Y	Sent	Showed
Thu 11	Greg O.	Sent	—	Sent	No-show · deposit ask on next booking
Fri 12	Hannah W.	Sent	Y	Sent	Showed
Sat 13	Alina P.	Sent	L (late)	Sent	Showed, 15 min late

37 appointments, 34 confirmed by reply, 3 rescheduled, 1 no-show. The month before ShowUpDesk: 6 no-shows a week.

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